Actively participate in delivering our brand experience.
Provide support in managing, recruiting, training, coaching, assessing performance, providing feedback, and empowering qualified personnel to provide the highest customer service possible.
Effectively assist in managerial duties and P&L responsibilities.
Manage ordering, inventory, scheduling, staffing, daily financial responsibilities and building a positive and synergetic team atmosphere.
Clearly, concisely and accurately communicate in order to ensure effective store operations.
Effectively filter communication to the team as directed by the store manager.
Recognize alarms or changes in partner morale and performance and communicating them to the store manager.
Effectively increase sales through creative marketing efforts, recruiting, developing and retaining skilled staff.
Ensure team and guest safety at all times and maintain the highest quality standards in food preparation while practicing food safety procedures according to policy and health/sanitation regulations.
Exhibit and maintain a calm demeanor during periods of high volume or unusual events.
Develop positive relationships with team by understanding and addressing individual motivation, needs and concerns.
Engage in conversation with customers to understand customer needs and the needs of the community in which the restaurant is located.
Be results oriented and performance driven.
Posses a high energy personality, strong interpersonal and leadership skills to inspire and build a team, and above all, the ability to create an unforgettable guest experience.
Be hands-on and able to develop a rapport with the local community.
Exhibit a customer comes first attitude and deliver customer service that meets or exceeds customer expectations.
Enjoy and be able to succeed in a fast-paced work environment while maintaining a calm demeanor during periods of high volume or unusual events.
Work well with other restaurant employees to present an enjoyable dining experience to guests.
Exercise discretion while communicating and providing direction to others.
Be groomed and dressed appropriately to deliver our brand experience.
Work with schedules based around busy meal times, holidays, events and weekends.
Maintain regular and consistent attendance and punctuality.
Have at least 1 year of restaurant experience or equivalent
Have a high school diploma or GED.